Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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Get in Touch
We are here to assist you with any questions or concerns you may have regarding our products and services. Your satisfaction is our priority, and we look forward to hearing from you!
Customer Support
Our dedicated support team is available to help you with any issues or inquiries. Please reach out to us anytime!
Feedback
We value your feedback and suggestions. Let us know how we can improve your experience with our services and products.
Business Hours
We are open Monday to Friday from 9 AM to 5 PM. Feel free to contact us during these hours for immediate assistance.
We appreciate your interest in our services! If you have any questions, please do not hesitate to reach out. Our team is committed to providing you with the best possible support. You can contact us via email or phone, and we will respond promptly. Your feedback is invaluable to us, and we strive to improve continuously based on your suggestions.
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Frequently Asked Questions
What services do you offer? We provide a wide range of home improvement services, including renovations, repairs, and consultations. Our team is skilled in various areas to meet your needs. For more details, please visit our services page.
How can I provide feedback? We welcome your feedback through our contact form or directly via email. Your insights help us enhance our services and ensure customer satisfaction. Thank you for helping us improve!